Crusado Cookie Policy

At Crusado, we use cookies and similar technologies to make our website work properly, to keep your account secure, and to give you a smoother experience when you play with us. This Cookie Policy explains what cookies are, how we at Crusado use them, and what choices you have regarding their use. By continuing to browse Crusado.com, you agree that we may place cookies on your device as described below, unless you have changed your browser settings to refuse them.

What Are Cookies

Cookies are small text files that a website stores on your computer, phone or tablet when you visit it. They allow a site to remember your actions and preferences over a period of time, so you do not have to re-enter information every time you come back or move between pages. Our Crusado Casino platform uses cookies for a variety of purposes, ranging from basic technical functionality to understanding how players interact with our games and promotions.

Session and Persistent Cookies

We use two broad categories of cookies. Session cookies are temporary and are erased once you close your browser; we rely on them to keep you logged in while you move between pages on Crusado. Persistent cookies remain on your device for a set period of time, or until you delete them manually, and we use them to remember your language preference, currency, and other settings so that your experience at Crusado Casino is consistent across visits.

Why We Use Cookies

We deploy cookies for several reasons connected to the operation of our site and the services we provide. Here at Crusado, we rely on cookies to authenticate your account, prevent fraudulent activity, remember your chosen language among French, German and English, and display prices correctly in your preferred currency. Our Crusado platform also uses cookies to understand which games, promotions and pages are most popular, which helps us refine our offering over time.

• We use essential cookies to let you log in, navigate the site and complete deposits and withdrawals securely
• We use functional cookies to remember your language, currency and display preferences
• We use analytics cookies to measure traffic, understand browsing patterns and improve our storefront
• We use marketing cookies, where applicable, to tailor promotional content and measure the effectiveness of our campaigns
• We use security cookies to detect suspicious login attempts and protect your account from unauthorised access

Categories of Cookies We Use

Strictly Necessary Cookies

These cookies are essential for the website to function and cannot be switched off in our systems. We at Crusado use them to enable core features such as account login, session management, secure navigation between the casino and sportsbook sections, and the loading of your balance and transaction history. Without these cookies, services such as the welcome pack, free spins tracking or the Lucky Wheel feature would not work correctly.

Performance and Analytics Cookies

Our Crusado Casino analytics cookies collect information about how visitors use our site, such as which pages are visited most often and whether players encounter errors. We use this information in aggregate form to understand traffic patterns and to improve the layout, speed and content of our platform, including our slots, live casino and sportsbook sections.

Functionality Cookies

These cookies allow Crusado Casino to remember choices you make, such as your username, preferred language, or display settings, and to provide enhanced, more personalised features. Our Crusado interface uses these cookies so that you do not need to reset your preferences every time you log in.

Advertising and Targeting Cookies

Where permitted, we and our advertising partners may use cookies to build a profile of your interests and show you content that is more relevant to you, including on third-party websites. We at Crusado also use these cookies to measure the effectiveness of advertising campaigns connected to our welcome bonus, reload offers and tournaments. We do not use these cookies to target residents of jurisdictions where our promotions are restricted, including Armenia, Tunisia, Bosnia and Herzegovina, Indonesia, Georgia and Malaysia.

Third-Party Cookies

Some cookies on our site are placed by third parties, such as payment processors, game providers and analytics services, rather than directly by us. These third parties may include our game providers, such as Pragmatic, Evolution and NetEnt, whose content is embedded on our pages, as well as service providers who help us detect fraud and verify your identity. We do not control the cookies set by these third parties, and we encourage you to review their own cookie and privacy policies for further detail.

Managing Your Cookie Preferences

You can control and manage cookies in several ways. Most browsers allow you to see what cookies you have and to delete them individually or block cookies from particular or all websites. Please note that if you choose to block or delete cookies, some parts of Crusado.com, including login, deposits and personalised promotions, may not work as intended.

• You can adjust your browser settings to refuse all or some cookies
• You can delete cookies that have already been stored on your device at any time
• You can use private or incognito browsing modes to limit the cookies we set during a session
• You can contact us at [email protected] if you have questions about how cookies affect your experience with us

Cookies and Account Security

We take the security of your Crusado account seriously, and certain cookies play a direct role in protecting it. These cookies help us recognise your device, flag unusual login attempts, and support the verification processes we may use, including document checks or other identity confirmation steps described in our general terms. Disabling these cookies may limit our ability to keep your account secure and could affect features such as Crusado login from a new device.

Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in the technology we use, legal requirements, or the way our Crusado Casino services operate. Any changes will be posted on this page, and we encourage you to review this policy periodically. Your continued use of our site after changes are posted means that you accept the updated policy.

Contact Us

If you have any questions about how we use cookies, or about this policy in general, you can reach our team at [email protected]. For complaints relating to privacy or data handling, you may also write to [email protected], and we will respond in accordance with our internal procedures.